Refund policy

Return, Exchange & COD Policy

We want you to have a smooth shopping experience. Please read the following policy carefully before placing your order.

1. Return Window

You can request a return within 7 days of receiving your order.

Returns requested after 7 days of delivery will not be accepted.

2. Order Cancellation

Once an order is placed and confirmed, it cannot be cancelled or modified due to a change of mind.

Please carefully check your product, size, colour, measurements, and other order details before placing your order.

3. Return Conditions

To be eligible for a return, the product must:

Be unused and unworn
Be in the same condition in which you received it
Have all original tags attached
Be in its original packaging
Include valid proof of purchase/order details

Products that do not meet these conditions may not be accepted for return.

4. Made-to-Measure (MTM) Products

Made-to-Measure (MTM) products are made specifically according to the customer's measurements and requirements.

Therefore, MTM products are not eligible for return or exchange.

Please ensure that all measurements and details provided for an MTM order are correct before placing your order.

5. How to Request a Return

To request a return, contact us at:

contact.leavetherest@gmail.com

+91 6352-024039

You must contact us and receive return approval before sending the product back.

Once your return is approved, we will provide you with the return instructions and shipping details.

Any product sent back without prior return approval will not be accepted.

6. Damaged, Defective or Wrong Product

Please inspect your order as soon as you receive it.

If you receive a damaged, defective, or incorrect product, contact us immediately with details and clear photos/videos of the issue.

We will review the issue and, if the claim is approved, provide an appropriate resolution.

7. Non-Returnable Products

The following products are not eligible for return or exchange:

Made-to-Measure (MTM) products
Sale items
Gift cards
Customised or personalised products
Special-order products
Products that have been worn, washed, used, altered, or damaged after delivery

8. Exchanges

We currently do not offer direct exchanges.

For eligible products, you can request a return first. Once the return is approved, you can place a new order for the product or size you want.

MTM products are not eligible for exchange.

9. COD Orders & Delivery

For COD orders, a partial payment may be required to confirm the order.

If you refuse the COD order

If you refuse to accept the order, the partial payment made for order confirmation will not be refunded.

If you miss the delivery attempt

If you are unavailable or otherwise fail to accept the parcel during the first delivery attempt, your partial payment will not be forfeited.

However, if the parcel is returned to us (RTO) and you want us to reattempt the delivery, you must:

Pay the remaining COD amount in full in advance.
The order will then be shipped again as a Prepaid Order.

We will not reattempt delivery as COD after a failed first delivery attempt.

10. Refunds

Once we receive and inspect your returned product, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method.

Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

11. Need Help?

For any questions regarding returns, exchanges, refunds, or COD orders, please contact us at: